A family I know had AOL up till last year. They tried canceling many times as well, but finally were able to do so. The 2 months ‘free’ seems to be standard in all the stories that I here.

Here’s one poor guy’s attempt to cancel his AOL service:
http://www.gripe2ed.com/scoop/story/2005/5/13/04618/7764

Tags: aol service, hard to say goodbye, scoop