Occasionally, you will need to reboot your BlackBerry, (e.g. if the BlackBerry seems to get stuck hour-glassing, or doesn’t respond). 8830 users know this all too well because of the phone getting stuck when 2 calls come in at the same time.
Did you know that you don’t have to pull the battery? Just p ress ALT-CAP-Backspace to reboot your BlackBerry.
- Note: The first time you do this, your Blackberry will only release your cell connection and re-acquire. In order to truly reboot your Blackberry, press ALT-CAP-Backspace, and as soon as the screen comes back up, press ALT-CAP-Backspace again.
- On newer BlackBerry models (i.e. 8310, 8830), this only works if you press the right hand caps key.
How to Reboot a BlackBerry
If you’re a lucky owner of a BlackBerry Storm, you will need not be able to reboot your BlackBerry Storm by using the Alt-CAP-Backspace keyboard combination because the BlackBerry Storm does not have a keyboard 
But there’s still a way to avoid having to take the battery out. You will need a free application called SoftReset which you can get OTA from here: SoftReset for BlackBerry .
You people at the blackberry are doing a wonderful job, meeting all the expectations and winning all the challenges. BRAVO 2 all of you.
You people at the blackberry are doing a wonderful job, meeting all the expectations and winning all the challenges. BRAVO 2 all of you.
I tried the Alt+cap+backspace and it doesn’t seem to do anything
What model BlackBerry do you have? Also, you may want to try holding down the right Cap (Shift) key to see if maybe only one of the keys works. My Curve 8330 will only accept the combination if I use the right Shift key.
Will I lose all my data on my Storm if I reboot with SoftReset? And would I lose all my data if i just take out the battery while the device is on?
Teezy, all your data will remain intact. The soft reboot simply reload the BlackBerry OS and it doesn’t clear any data other than what is in the phone’s RAM. The file system and SD card data remain safe. It’s no different than pulling your battery out.
Excellent advice!!! It worked after I racked my brain all day to figure out the problem. Thanks!
i have an issue with my bb curve 8900 im not receiving data no web no bbm no nothing ive been tryin to fix this since wednesday wat do i do
Hi Jhonny m,
Are you on a personal or corporate BlackBerry plan? Have you tried going to Options | Advanced Options | Host Routing Table and selecting “Register Now” from the popup menu? It takes a few minutes but solves many data problems.
How do you do this for a curve 8900? I do this key combo and it asks me if I want to move my applications to the download folder.